{"id":221,"date":"2022-12-04T07:28:12","date_gmt":"2022-12-04T07:28:12","guid":{"rendered":"https:\/\/quiz.seeksolution.in\/help\/?p=221"},"modified":"2022-12-06T09:29:12","modified_gmt":"2022-12-06T09:29:12","slug":"suspending-user-accounts","status":"publish","type":"post","link":"https:\/\/quiz.seeksolution.in\/help\/?p=221","title":{"rendered":"Suspending user accounts"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"221\" class=\"elementor elementor-221\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-729544fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"729544fb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3ba98a68\" data-id=\"3ba98a68\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70dd357 elementor-widget elementor-widget-heading\" data-id=\"70dd357\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\"><h1 style=\"margin: 20px 0px 10px; font-size: 36px; font-family: &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif; line-height: 1.1; color: rgb(51, 51, 51); white-space: normal;\">Suspending user accounts<\/h1><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-432ad0fa elementor-widget elementor-widget-text-editor\" data-id=\"432ad0fa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<!-- wp:paragraph -->\n<p>You can make an Administrator, Trainer or Respondent account inactive by suspending access.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Suspending a user from their FlexiQuiz account will temporarily block them from accessing their quizzes and data. However, this does not delete the user&#8217;s profile or data from your main account.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Important!<\/strong>&nbsp;If you suspend a user account, this will still count as part of your Administrator, Trainer or Respondent limits. To remove the user from your account limits you will need to delete the account and all the data.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Admins and Trainers with permissions can suspend and unsuspend user accounts.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This guide shows you how to suspend and unsuspend user accounts.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2>How to suspend and unsuspend multiple accounts<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list {\"ordered\":true} -->\n<ol><!-- wp:list-item -->\n<li>Login to your&nbsp;<a href=\"https:\/\/www.flexiquiz.com\/\">FlexiQuiz<\/a>&nbsp;account<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Select&nbsp;<strong>Users<\/strong>&nbsp;from the top menu<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>From your user&#8217;s dashboard, tick the box for every user that you would like to suspend or unsuspend<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Press the&nbsp;<strong>Suspend<\/strong>&nbsp;icon on the top of the table<\/li>\n<!-- \/wp:list-item --><\/ol>\n<!-- \/wp:list -->\n\n<!-- wp:image -->\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.flexiquiz.com\/Uploads\/Guides\/77c10d1d-a3fb-4987-8af9-cb0990363e39_09e69ce8-0d2e-44cb-af08-c50c4d230352\" alt=\"Users screen with an arrow to the box to tick for suspending FlexiQuiz accounts\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n<p>The chosen accounts are automatically suspended. Users are not able to log in to their FlexiQuiz account and are shown a message that the account is suspended.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You can check the status for all your user accounts on your user dashboard. You will see a suspend icon next to the username if their account access is blocked.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:image -->\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.flexiquiz.com\/Uploads\/Guides\/77c10d1d-a3fb-4987-8af9-cb0990363e39_f45f335c-c7a2-471f-abcb-0f3d5a86562e\" alt=\"Users screen with suspend icons\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:heading -->\n<h2>How to suspend and unsuspend a single user account<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:list {\"ordered\":true} -->\n<ol><!-- wp:list-item -->\n<li>From your user dashboard, choose the relevant user to open their profile page<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Scroll down to&nbsp;<strong>Suspended<\/strong>&nbsp;and tick the box<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>To unsuspend the account, untick the&nbsp;<strong>Suspend<\/strong>&nbsp;box<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Scroll down to the bottom of the page and press the blue&nbsp;<strong>Save<\/strong>&nbsp;button to update the account with your changes<\/li>\n<!-- \/wp:list-item --><\/ol>\n<!-- \/wp:list -->\n\n<!-- wp:image -->\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.flexiquiz.com\/Uploads\/Guides\/77c10d1d-a3fb-4987-8af9-cb0990363e39_ef93020f-f0ac-40da-8417-05cd1a6af1fe\" alt=\"User profile screen with suspend tick box\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n<p><strong>Top tip!<\/strong>&nbsp;You cannot suspend the main Admins account as they own the account. If the main Admin leaves your organization and you need to block their access, you must add a new main Admin. This guide shows you how to&nbsp;<a href=\"https:\/\/www.flexiquiz.com\/Help\/users-and-groups\/change-flexiquiz-main-admin\">change the main account Administrator<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Relevant help guides:<\/strong><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><a href=\"https:\/\/www.flexiquiz.com\/Help\/users-and-groups\/types-of-flexiquiz-user-accounts\">Types of user accounts<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><a href=\"https:\/\/www.flexiquiz.com\/Help\/faq\/lms-quiz-respondent-portal\">What is a Respondent portal?<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><a href=\"https:\/\/www.flexiquiz.com\/Help\/users-and-groups\/how-to-change-your-username\">How to change a username<\/a><\/p>\n<!-- \/wp:paragraph -->\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f49b2e2 elementor-widget elementor-widget-button\" data-id=\"f49b2e2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"https:\/\/quiz.seeksolution.in\/help\/\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Back<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Suspending user accounts You can make an Administrator, Trainer or Respondent account inactive by suspending access. Suspending a user from their FlexiQuiz account will temporarily block them from accessing their quizzes and data. However, this does not delete the user&#8217;s profile or data from your main account. Important!&nbsp;If you suspend a user account, this will [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_canvas","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false},"categories":[1],"tags":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=\/wp\/v2\/posts\/221"}],"collection":[{"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=221"}],"version-history":[{"count":7,"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=\/wp\/v2\/posts\/221\/revisions"}],"predecessor-version":[{"id":427,"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=\/wp\/v2\/posts\/221\/revisions\/427"}],"wp:attachment":[{"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quiz.seeksolution.in\/help\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}